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Nursing Support Worker for Isolation Unit

Boyle Street Community Services

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REPORTS TO: Supervisor

SALARY RANGE:  $23/hour with evening shift differential of additional $1/hour and overnight shift of additional $2/hour

HOURS: 8-hour shifts


“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.  If your values are aligned with our values and beliefs listed at: https://www.boylestreet.org/mission-history, please consider joining our team.

Job Purpose:

The purpose of this job will be to provide support at the COVID-19 isolation hall at the Edmonton Expo Centre where you will provide support to those working in the COVID-19 isolation unit.


  • Greet and support community members all while adhering to strict isolation techniques including doning and doffing
  • Take direction from nurses
  • Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion
  • De-escalate tense inter-personal and group situations
  • Maintain a healthy environment by learning and adhering to isolation techniques
  • Engage and support community members during a time of crisis
  • Offer support and encouragement for community members to remain in in isolation


Skills, Abilities and Attitudes:

  • Knows how to problem-solve with people who face emotional and psychological challenges
  • Ability to learn new skills with a great attention to detail
  • Understands the challenges and stresses facing people who live in poverty
  • Treat people with respect and in a sensitive manner
  • Possessing Harm Reduction principles is a must
  • Able to handle multiple demands at the same time; exceptionally well organized
  • Can de-escalate tense inter-personal and group situations
  • Listens well, has a calm demeanor and knows how to solve practical problems
  • Possess robust mental health and a commitment to self-care

Experience and other requirements:

  • Experience working with Indigenous peoples and individuals from diverse cultures
  • Experience working with marginalized communities is an asset
  • Experience in a Health care setting is an asset
  • Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)

Closing Date: Until Suitable Candidates are Found.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include 20-017BSCS, Nursing Support Worker in the Subject Line of the email. Please state in your cover letter how you heard about the position and what your availability is to work.