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Senior Administrator

Boyle Street Community Services

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REPORTS TO: Administration and Operations Manager

SALARY RANGE: $45,528 – $53,563/year ($23.35-$27.47 hourly)

HOURS: 8:30AM-5:00PM, working 37.5 hours/week

JOB ID: 19-035BSCS

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.  If your values are aligned with our values and beliefs listed at: https://www.boylestreet.org/mission-history, please consider joining our team.

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

Job Purpose:

The Senior Administrator is responsible for providing support to the Assistant Operations Manager in all administrative areas including but not limited to: general Human Resource administrative tasks, coordination of staff training, development and orientation. The Senior Administrator works closely with the Operations leadership, Administration and Payroll teams to ensure that staff work in an effective, safe, and organizationally efficient environment.


While working in close collaboration with the Management Team, primary responsibilities will include:

  • Assist in the preparation of employment agreements for hires, transfers and staff changes and ensure accuracy and consistency are maintained.
  • Coordinating and supporting administratively the onboarding and orientation process for New Staff
  • Ensure staff training requirements are kept up to date, achieved within required timelines, and reviewed regularly
  • Work with the Edmonton HR Cluster Group Recruitment Consultant, development and the operations team to define workforce planning needs for BSCS and develop creative developmental and talent management strategies.
  • Assist with other HR and administrative related projects and tasks as assigned.
  • Provide administrative support to the Leadership team at the request of the Assistant Operations Manager
  • Occasionally provide coverage for the receptionists when required
  • Maintain a positive employee relations environment and build strong relationships and rapport with the administration and operations team, front-line employees and leaders.
  • Conduct site visits as required to understand departmental needs and foster relationship building.
  • Filing of contracts, agreements and maintenance of agency Central Filing systems
  • General tasks required to ensure an effective, safe, and positive work environment



Diploma or Degree in Business, Human Resources, Office Administration, Workplace Training and other related fields are an asset. Candidates who are without a Degree, but have relevant and related experience will also be considered

Skills, Abilities and Attitudes:

  • Ability to work in a fast paced, ever changing, often demanding, sometimes traumatizing environment– with children and adults alike — with interruptions and multiple competing demands
  • Ensuring appropriate boundaries, professionalism, and confidentiality
  • Great attention to detail and excellent organizational  and time management skills
  • Advanced knowledge of Microsoft Office (Word, Excel, Outlook, Access, Power Point)
  • Ability to communicate effectively and have excellent written and oral communication skills
  • Demonstrates commitment and innovation to their work, initiative and ownership, at times with little direction


  • At least 5 years’ experience working in a professional administrative role with at least 2 years’ experience of working at a senior level is preferred
  • Knowledge of and experience working in the non-profit sector is an asset
  • Knowledge and experience of Indigenous culture and language is an asset
  • Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis

Closing Date: July 19, 2019

Interviews will take place the week of July 29, 2019.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include 19-035BSCS, Senior Administrator in the Subject Line of the email. In the cover letter please state how you heard about this position.