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Administrative Assistant

Norwood Child and Family Resource Centre

This is a Full-time position in Edmonton posted September 2, 2021.

Full Time (35 hours per week)


Are you looking to make a difference in your community?
Join the Norwood team and start making a difference today!

Norwood Child and Family Resource Centre is an Edmonton based non-profit organization that has been supporting children and families since 1963, with a vision of Healthy Children, Healthy Families, Healthy Communities. Our programs and services are designed to strengthen and enrich families with children birth – 6 years old. Early childhood experiences are aimed at fostering optimal child development and healthy parent-child attachment.  Parent education opportunities are created to support building the capacity of families.  Family support services are provided to support families as the child’s first and most important teacher.  Information and referral is a key practice in supporting families to grow and learn within their own communities.  Programs are delivered using a holistic approach to support the social, emotional, intellectual, language, physical and creative needs of children and families in the community.  For more information, visit https://www.norwoodcentre.com.

Norwood provides the following:

  • Great benefits plan
  • 5 weeks of paid time off per year (1 week at Spring Break, 2 weeks at Christmas and 2 weeks’ vacation)
  • 12 sick/personal leave days per year
  • Service recognition and employee awards
  • 2 staff fun/appreciation days per year
  • Strong focus on employee wellness and work-life balance
  • Supportive of ongoing professional development
  • A compassionate team environment

The Administrative Assistant provides administrative support for Agency staff with a high degree of accuracy and attention to detail. The Administrative Assistant will ensure administrative processes and systems are in place so that agency team members and community partners have the support they need to provide optimal programs and services to participants.

This position requires a flexible work schedule that includes evenings and weekends to meet the needs of the families.

Norwood staff are guided by the following Team Charter: (SPIRIT)

  • Support – We utilize one another’s strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.
  • Passion – We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.
  • Integrity – We are honest, trustworthy, transparent, and accountable with each other.
  • Respect – We accept others without judgment and recognize that every individual is a person of value.
  • Inclusivity – We celebrate diversity and welcome people of all abilities, backgrounds, cultures, and perspectives.
  • Team – We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision please consider joining our team.

Reporting to the Operations Manager, the Administrative Assistant is responsible for the following:

  • Providing administrative support to staff, e.g. taking minutes, preparing materials
  • Collaborating with the Operations Manager to ensure administrative processes and procedures are effective in order to best support the Agency
  • Providing basic IT troubleshooting technology assistance as requested in conjunction with the Operations Manager
  • Keeping various agency documents up to date (policies and procedures, program manuals, etc.)
  • Accurately updating the website and various social media platforms as requested
  • Updating PowerPoint presentations on behalf of colleagues
  • Compiling and entering necessary data and documentation into agency and collaborative data systems while maintaining accurate, timely and complete electronic and paper files
  • Providing Reception cover when required

The ideal candidate will possess the following qualifications:

  • Certificate in Office Administration or an equivalent program
  • Minimum of 2 years’ experience in a busy office environment
  • High level of proficiency in Office 365 and SharePoint, including PowerPoint
  • Experience with taking detailed and accurate minutes
  • Excellent interpersonal and communication skills
  • Expertise with accurate data entry and the ability to navigate around databases
  • Valid driver’s license and access to a reliable vehicle
  • Criminal Record Check and Child Welfare Intervention Record Check (findings will be reviewed on a case-by-case basis)

The following qualifications are considered an asset:

  • Experience working with children and families from diverse cultural and socio-economic backgrounds
  • Experience with publication software (e.g. Adobe Suite, Canva) and Facebook

The starting hourly range for this role is $22.78-$25.63 per hour ($41,460-$46,647 per year) based on a 35-hour week.

Norwood Child and Family Resource Centre values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTQ2S communities.

Closing Deadline: Until a Suitable Candidate is Found

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

COVID-19 vaccinations are mandatory for all Norwood staff and practicum students. Successful candidates will be required to provide proof of their COVID-19 vaccination.

Immunization against COVID-19 is the most effective means to prevent the spread of COVID-19, to protect the children and families we serve, our workers, and the public; to prevent outbreaks at the Agency; and to preserve workforce capacity. This policy strengthens work Norwood has done throughout the pandemic to keep our staff and participants safe (i.e. distancing, hand hygiene, infectious disease protocols, PPE use, masking, and staff education).

Please note: Due to COVID-19, interviews may be conducted virtually using the Zoom video software platform

How to Apply

To apply for this opportunity, please submit your résumé and cover letter to: hr@careersforcommunity.ca. Please state in the cover letter how you align with the Norwood Team Charter and how you heard about the position. Please include Job ID 21-016NCFRC, Administrative Assistant in the Subject Line of the email.