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Office Administrator

Terra Centre

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Mission            Empowering Teen Parents to Succeed

Vision              Teen Parent Families Thrive and Enrich our Community

Job ID              19-016TERRA

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for over 47 years Terra is recognized for its leadership, innovation and collaboration.  Annually more than 1,000 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs.  Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/).  If you share our values and support our mission and vision, please consider joining our team.

Job Overview:

Reporting to the Director, Finance, the Office Administrator is a key member of the agency Administration team.  The position works in collaboration with other team members to support agency operations and programs contributing to a positive work environment. Key aspects of the position are IT support, building maintenance and contracts, committee participation, records management, word processing and document/project support.

The position is permanent full time (37.5 hours/week) with occasional evening work for events and meetings. The position is based out of the downtown office located at 9930-106 Street but travel to other sites is required.

Key Responsibilities

  • Oversee the IT needs of the organization’s 3 sites with responsibilities including:
    • Communicate with service provider
    • Assess needs and providing recommendations to ensure the agency is using appropriate technology which supports and improves communication to advance employee communication and productivity
    • Train staff to optimize technology
    • Trouble shooting of issues
    • Maintain user accounts and manage cell phone accounts
  • Oversee the building contracts to ensure building standards and needs are maintained by coordinating maintenance and landscaping of buildings to ensure they are safe for visitors and staff
  • Provide administrative support to the leadership team including preparing Word documents, Excel spreadsheets, and PowerPoint presentations
  • Manage records and files for proposals and major project work and ensure their confidentiality
  • Participate as a member of the policy committee and attend other meetings as required


  • Certificate in office administration or equivalency
  • Minimum 5 years’ experience in a dynamic fast paced and progressive work environment
  • Extensive experience providing IT support
  • Advanced level proficiency in Office 365 and Microsoft Office
  • Demonstrated experience as an effective coach and able to teach others
  • Valid Driver’s License and reliable vehicle to travel to various sites

Desired Attributes and Skills:

  • Manages change and is flexible
  • Strong communication skills that ensures effective communication
  • Effective problem solving skills
  • Scheduling, and excellent time management skills
  • Strong interpersonal and collaborative skills
  • Respects and manages confidentiality
  • Self-directed work ethic and demonstrates initiative

Terra has intentional practices in place to achieve fairness in employment and create a diverse workforce.  No person will be denied employment opportunities or benefits for reasons unrelated to their abilities.

Recruitment and advancement will not discriminate on the grounds of any protected characteristics under Alberta Human Rights or Canadian Human Rights legislation.

Individuals will be recruited to positions based on their demonstrated skills, qualifications and attributes required for employment; and alignment to agency core values.

Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution.

Closing Date: October 11, 2019

Interview Date: October 16, 2019

How to Apply

To apply for this opportunity, please email your résumé and cover letter to: Human Resources, hr@careersforcommunity.ca. Please include the 19-016TERRA, Office Administrator the Subject Line of the email. In the cover letter, please state your salary expectation and why you are suitable for the position.