Family Engagement Worker- North East Family Resource Network

Mission            Empowering Teen Parents to Succeed

Vision              Teen Parent Families Thrive and Enrich our Community

Job ID              20-004TERRA

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for almost 50  years, Terra is recognized for its leadership, innovation and collaboration. Annually, more than 600 young parents and their children benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra Centre staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/). If you share our values and support our mission and vision please consider joining our team.

Job Overview

Partnering with the C5 Collaborative and the North East Family Resource Network (FRN) Hub, Terra is one of the Spoke service providers for Edmonton North East. Working with families referred from the North East FRN, the Family Engagement Worker assists young moms and dads in their development of positive parenting skills to foster healthy parent child relationships. Through home visits and community outreach, participants are supported to make healthy choices and to develop their capacity to effectively meet the needs of their children. This position will work closely and in collaboration with the other service delivery partners at the North East FRN Hub to ensure that families are well supported by and connected to their community.

Job Conditions

The Family Engagement Worker position is Full Time: the workweek is 37.5 hours/week with flexible hours to meet the needs of families, and the North East FRN. Hours of work will include some evening and occasional weekend support for programming. This position is supported and supervised through Terra however will be situated at the North East Family Resource Network Hub in Clairview. The Family Engagement Worker will be part of a team at Terra and at the North East FRN and will contribute to planning and service delivery discussions at both sites. While most participants on the caseload will be young parents, the FRN has the option of assigning other families to this position to best meet the needs of the North East community.

Responsibilities

• Meet with families regularly to provide parenting education and support; guidance in adapting to the role of parenting; child development information; custody and access support; career and life skills planning; community linkages and referrals.
• Conduct advocacy on behalf of and with young families.
• Participate in collaboration and service planning.
• Collect data, measure outcomes, and complete evaluation activities as required in the database.

Desired Behavioral Competencies 

• Is open to diverse perspectives and demonstrates practices that help to achieve inclusion; 
• Proactively achieves trusting relationships with participants, agency leadership and program-related community partners and stakeholders
• Seeks direction on work priorities and exercises discretion and empathy in sharing ideas and constructive feedback; 
• Positively contributes to the conditions and environments that achieve collaboration; 
• Identifies what works well and what needs attention and recommends options to improve the outcomes for participants and programs; 
• Demonstrates interest in personal development and supports participants and colleagues to reach their full potential in context of agency goals. 

Qualifications

• A Diploma or Degree in human services;
• Experience working with vulnerable youth and expertise in assessing individual strengths and needs;
• Experience in developing goals with youth/families;
• The ability to develop and deliver individual or group programs that enhances basic life skills;
• Strong communication skills that ensure effective communication;
• Strong computer skills and previous experience using a database;
• A valid driver’s license and reliable personal vehicle to transport clients and children (class 5).

Inclusive Workforce

Terra has intentional practices in place to achieve fairness in employment and create a diverse workforce. No person will be denied employment opportunities or benefits for reasons unrelated to their abilities. 

Recruitment and advancement will not discriminate on the grounds of any protected characteristics under Alberta Human Rights or Canadian Human Rights legislation. Individuals will be recruited to positions based on their demonstrated skills, qualifications and attributes required for employment and their alignment to agency core values. 

Salary Range: $41,500-46,500 based on education and experience.  Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution.

Recruitment Process:

• Individuals will be invited to attend a voluntary information session from 2-3 PM on May 8, 2020 regarding this position that will include information about Terra and the North East FRN Hub. Please email hr@careersforcommunity.ca to register for the information session.
• Pre screening for interviews will be conducted by the Human Resources Consultant.
• Applicants are not required to attend the information session to be selected for a prescreen.
• Interviewees will be provided several questions to prepare themselves for discussion at the interview.

Closing Date: The posting will remain open until a suitable candidate is found.