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Family Coach

Norwood Child & Family Resource Centre

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Norwood Child & Family Resource Centre provides programs that strengthen and enrich the lives of children and parents in the Edmonton area.  Programs are delivered using a holistic approach to support the emotional, physical and intellectual needs of children and families in the community. Family Time is a leading edge Program developed in partnership with Ubuntu and Norwood.

The Ubuntu Children and Families program was created two years ago to deliver groundbreaking services to vulnerable children, youth, and families in Northeast Edmonton. The C5 partnership, the creators of Ubuntu (composed of Boyle Street Community Services, Bent Arrow, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre), had a vision for a new type of cutting edge service delivery model that could be provided by working together.

The Ubuntu approach leverages a network of partner agencies and Children’s Services to create customized support for children, youth, and families in North East Edmonton. Together we determine the root causes of a family’s issues, and then identify flexible, culturally competent, community-based supports and services to help the family be healthy and stay together. Always we are guided by Ubuntu’s core philosophy: the importance of the voice of persons served in decision making and goal setting.

Norwood staff are guided by the following Team Charter: (SPIRIT)

Support- We utilize one another’s strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.

Passion- We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.

Integrity- We are honest, trustworthy, transparent, and accountable with each other.

Respect- We accept others without judgment and recognize that every individual is a person of value

Inclusivity- We celebrate diversity and welcome people of all backgrounds, cultures, and perspectives.

Team – We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision please consider joining our team.

Reporting to the Family Time Coordinator, the successful candidate will:

  • Support children and families whereby the children are living in another home environment while the family is working towards reunification.
  • Provide fully engaging coaching with children ages 0 – 6, and their parents/caregivers during and outside of visits
  • Pick children up from their current residence and transport them to a scheduled visitation location in the community.
  • Utilize appropriate Early Childhood Development activities during the drive to build a relationship with the child/ren and support their development during the transition to and from the visits with the parent(s)/guardian(s).
  • During visits the Family Coach will support the reunification process by planning and interacting with families to work towards the goals that have been set.
  • Supportive learning opportunities will be provided by demonstration and modelling around children’s brain development and functioning, promoting attachment and healthy child development, family dynamics, self- regulation and communication in alignment with the families’ goals, and interaction preferences.
  • Complete documentation in accordance with agency and best practice standards
  • Conduct developmental screens, satisfaction surveys and other outcome evaluation
  • Plan and implement individual and group Parent Education sessions as required
  • Plan and implement parent/child groups as required

The ideal candidates will possess the following qualifications:

  • Degree or diploma in Early Childhood Development or Human Services Field
  • Registration with the appropriate licensing body, if applicable
  • Experience coaching and supporting parent and child (ages 0 – 6) interaction
  • Experience working with children and families with complex needs, from diverse cultural and socio-economic backgrounds
  • Training in Relationship Based Practice, Child In Relationship, Triple P, Early Brain Development, and Trauma Informed Practice are considered assets
  • Strong knowledge of child development and parenting skills
  • Strong organizational skills and ability to prioritize
  • Working knowledge of MS Office, with experience in Excel and database systems
  • Strong interpersonal skills and the ability to work alone and in a team environment
  • A current First Aid Certificate, Security Clearance Check and Child Welfare Intervention Check
  • A Full Class 5 (non GDL) driver’s license, reliable vehicle, clean drivers abstract (3 year), business insurance

Norwood Child & Family Resource Centre offers a collaborative team environment with a competitive compensation plan, full benefits, a commitment to staff celebration and recognition, a strong focus on employee wellness, team building activities, ongoing professional development and regularly scheduled reflective supervision. The starting salary range for this role is $21.73-$24.45 per hour.

This position requires a flexible work schedule (35 hours per week) that includes evenings, weekends and is reflective of family needs.

Norwood Child and Family Resource Centre, values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTTQIA+ communities

Closing Deadline: January 10, 2018

How to Apply

To apply for this opportunity, please submit your résumé and cover letter to: hr@careersforcommunity.ca. Please include Family Coach in the Subject Line of the email.  Please state in the cover letter how you align with the Norwood Team Charter and how you heard about the position.