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Domestic Violence Court Support Worker

Edmonton John Howard Society

This is a Full-time position in Edmonton posted October 1, 2018.

Edmonton John Howard Society (EJHS) is a CARF accredited community based crime prevention organization that has been operating in Edmonton since 1949.  Our mission is “through our programs and services we work to prevent crime and to help people affected by crime”.

The Edmonton John Howard Society provides the following:

  • Strong focus on employee wellness and work-life balance
  • Service recognition and employee awards
  • Professional Development opportunities
  • Staff teambuilding and appreciation days
  • Competitive health, dental and RRSP benefits

We are a values-driven organization that supports clients from a strength based approach.  If your values are aligned with our core values listed at: https://johnhoward.org/about-us/core-values/, please consider joining our team.

The Domestic Violence Complainant Assistance Program (DVCAP) Domestic Violence Court Workers provide brief and ongoing support to complainants in Edmonton’s Domestic Violence Court.  DVCAP, a program of the Family Violence Prevention Centre provides: court preparation, orientation, and accompaniment, ongoing emotional support, risk assessment and safety planning, liaising with the crown prosecutor’s office and providing information on rights for the victim.



  • Maintain and monitor all file documentation as per program/agency policy
  • Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as per agency and program policy
  • Complete monthly agency employee requirements

Client Support:

  • Deliver ongoing services using a client centered, strength based approach consistent with agency and program philosophy
  • Risk assessment and safety planning and ongoing monitoring of risk and safety
  • Provide information on the impact of family violence on individuals and children
  • Inform clients of and assist with accessing victim service programs (Financial Benefits, Victim Impact Statements, Restitution)
  • Provide brief and ongoing court support (preparation, orientation & accompaniment) and follow up support as required and keep clients informed on their court matters
  • Provide referrals to other resources as appropriate
  • Liaison with the crown prosecutors office

Health and Safety:

  • Deliver services in accordance with unit and agency policy and procedures
  • Communicate pertinent information to other staff as necessary
  • Contribute to overall risk management
  • Comply with Health and Safety regulations of the Alberta Law Courts Building

Community Engagement:

  • Obtain and maintain positive working relationships with external agencies and partners
  • Be a positive ambassador for the agency
  • Participate in community committees and events as directed

Agency Collaboration:

  • Maintain positive professional working relationship with colleagues
  • Participate on agency committees as directed
  • Engage in agency activities, unit and staff meetings
  • Contributes to overall agency mission, vision, and values

Additional Responsibilities:

  • Participate in core agency training and additional ongoing training opportunities as directed and approved
  • As directed by supervisor

Qualifications and Skills:

  • Diploma in related human services field with 2 years’ experience in working with victims of family violence
  • Knowledgeable and experience working in the Criminal Justice System
  • Professionalism within all aspects of employment and able to contribute to a positive team environment
  • Thorough understanding of victimization and the dynamics of domestic violence
  • Assessment, interpersonal, written and verbal communication, and engagement skills
  • Thorough understanding of family violence dynamics
  • Experience working with diverse populations and ability to provide culturally relevant services
  • Knowledge of community resources and experience accessing resources
  • General computer knowledge (Microsoft Word, Outlook)
  • Criminal Record, Enhanced Reliability and Child Intervention Record Check
  • Ability to work within confidentiality guidelines
  • Fluency in a language other than English would be an asset

Conditions of Employment:

The hours of work are 8:00AM-4:30PM, Monday-Friday and the position is based out of Edmonton Law Courts. This is a temporary position.

Salary: The starting salary is $45 000 annually.

The closing date is until suitable candidate is found.

Safety and harmony in our community

How to Apply

To apply, submit a résumé and cover letter to: hr@careersforcommunitiy.ca. Please include Domestic Violence Court Support Worker in the Subject Line of the email.  Please state how you heard about the position in the cover letter.