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Case Worker- NOVA

Edmonton John Howard Society

This is a Full-time position in Edmonton posted July 20, 2021.

Job ID: 21-019EJHS

Edmonton John Howard Society (EJHS) is a CARF accredited community-based crime prevention organization that has been operating in Edmonton since 1949.  Our mission is “through our programs and services we work to prevent crime and to help people affected by crime”.

The Edmonton John Howard Society provides the following: 

  • Strong  focus  on  employee  wellness  and  work-life  balance 
  • Service  recognition  and  employee  awards 
  • Professional  Development  opportunities 
  • Staff teambuilding and  appreciation  days 
  • Competitive health, dental and RRSP  benefits

We are  a  values-driven  organization  that  supports  clients  from  a  strength  based  approach.    If  your  values  are  aligned  with  our  core  values  listed  at: https://johnhoward.org/about-us/core-values, please  consider  joining  our  team.

NOVA provides young people between the ages of 16-24, who are homeless or at risk of becoming homeless with a safe, affordable and supportive living environment.  Operating primarily from a Harm Reduction philosophy, the program provides 20 beds as a low-barrier housing solution to those who are faced with multiple challenges. Caseworkers will work closely with the young person to identify goals, overcome barriers and transition to a permanent housing solution.   


  • Support a caseload (maximum 6 youth) by; assisting in the development and revision of youth’s goal plans, facilitating service team meetings (when required), openly discussing current challenges, advocating to external service providers (educational, work placements, legal, medical, etc.), providing relevant referrals (housing, addictions, counseling, etc.)
  • Build positive relationships/rapport with youth to encourage healthy lifestyle alternatives (through active, supportive listening)
  • Participation in formal and informal programs to assist the client in learning life skills (relationships building, anger management, sexual health, financial management, food preparation etc.)
  • Accept referrals and complete intake paperwork. 
  • Maintain the information in the agency database and participate in program evaluation and statistical information as required by supervisor
  • Maintain daily records and documentation.
  • Ensure residents are provided with adequate food in accordance with the Canada Food Guide 
  • Assist in maintaining a clean environment for residents and staff
  • Build positive relationships with related community agencies/partners
  • Participate in an on-call rotation

Qualifications / Skills:

  • Degree or Diploma in Human Services or related field
  • Minimum 2 years experience working with marginalized populations
  • Strong understanding of Harm Reduction
  • Strong listening skills, relationship building, mediation and counseling skills
  • Must be self-directed, flexible, team orientated and able to follow direction
  • Able to follow the agency’s philosophy and core values
  • Criminal Record Check, Child Intervention Check, and Standard First Aid and CPR 
  • A valid driver’s license is an asset

Conditions of Employment:

  • The hours of work are Monday through Friday working 7AM-3PM one week and 3PM-11PM the next week.
  • This is a position that requires frequent standing, walking up and down stairs, and occasional lifting.
  • Interviews for the position will be conducted on August 11, 2021
  • This position has an expected start date of September 1, 2021


The annual salary for this position is $43,000 with a competitive benefits package available upon successful completion of the probationary period.

Only those selected for interviews will be contacted

Safety and harmony in our community

Edmonton John Howard Society is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds

How to Apply

To apply, submit a résumé and cover letter by August 2, 2021 to: hr@careersforcommunity.ca. Please include 21-019EJHS Case Worker- NOVA in the Subject Line of the email. Please include how you heard about the position in the cover letter.