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Winter Warming Bus Driver and Support Worker

Boyle Street Community Services

This is a Full-time position in Edmonton posted November 20, 2020.

REPORTS TO: Manager of Outreach Services

HOURLY RANGE: $19.94-$22.91/hour

HOURS: 1PM – 9PM, Monday-Friday

JOB ID: 20-093BSCS

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.  If your values are aligned with our values and beliefs listed at: https://www.boylestreet.org/mission-history, please consider joining our team.

This is a temporary position until the end of April, 2021.

Job Purpose:

The Winter Warming Bus functions as a mobile drop-in, bringing a little of Boyle Street Community Services to those who cannot come to us. It runs from 1 PM-9 PM, seven days a week from November 1 until April 30.

The purpose of the Winter Warming Bus is to:

  • Deliver life-saving, survival based services to those living outside around the city.
  • Link people with services and programs appropriate for their needs.
  • Connect with other Winter Emergency Response Drop Ins to ensure coordination of services.
  • Transport people to shelter when appropriate

This position is working 3 days/week driving the bus and the other 2 days/week as a Support Worker.

KEY AREAS OF RESPONSIBILITIES:
  • Drive a defined route to areas frequented by people experiencing homelessness and poverty (i.e. bottle depots)
  • Safely transport community members to emergency shelters and drop-ins.
  • Interact with community members, many of whom are sleeping rough, effectively:
    • Identify and address emergency needs. 
    • De-escalate highly charged emotional situations.
    • Refer and connect individuals to other services providers to help meet long term needs.
  • Be part of a team that helps maintain the security and consistency of the Winter Warming Bus.
  • Record data about access to the Bus services and complete daily activity logs.

Qualifications:

Education: Post secondary education in the Human Services would be an asset

Skills, Abilities and Attitudes:

  • Ability to work in a highly stressful and ever changing environment
  • Must have excellent boundaries
  • Mental resiliency is key
  • Understands the challenges and stresses facing people who live in poverty
  • Experience working with Indigenous peoples and individuals from diverse cultures
  • Treats people with respect and in a sensitive manner
  • Knows how to problem-solve with people who face emotional and psychological challenges
  • Able to handle multiple demands at the same time; exceptionally well organized
  • Can de-escalate tense inter-personal and group situations
  • Listens well, has a calm demeanor and knows how to solve practical problems
  • Experience organizing group recreational activities
  • Comfortable completing shift reports and doing some data entry

Additional Requirements:

  • Valid Class 3 driver’s license at minimum
  • Physically fit.  Should possess the physical ability to respond quickly to, and deescalate effectively, difficult, potentially volatile situations in a confined space.
  • Criminal Record and Child Intervention Checks obtained prior to start date (results will be reviewed on a case by case basis)

Location of work: Mobile

Closing Date: Until a suitable candidate is found

Interviews will take place: As soon as possible

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities. 

Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:

She/Her/Hers

He/Him/His

They/Them/Theirs

And other pronouns that help individuals to express themselves

At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include 20-93BSCS Winter Warming Bus Driver in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.