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Summer Student Street Outreach Worker

Boyle Street Community Services

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“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own lives. Your job will be to foster innovation with your team alongside our clients.  If your values are aligned with our values and beliefs listed at: http://boylestreet.org/who-we-are/mission-and-history/, please consider joining our team.

The hours of work at Monday-Friday, 7AM-3:30PM.  Please note this is a 4 month position from May 1st to Aug 31st and it is contingent on funding.

Applicants must currently be enrolled in a degree/diploma program in Arts/Science, Education, or Human Services. They must have been a full time student in the winter 2018 (January-April) semester and returning in the fall 2018 (September-December) semester as a full time student.

Job Purpose:

To support individuals sleeping rough throughout Edmonton (including in the river valley/parkland areas) and to assist them in transitioning to a safer lifestyle, while increasing understanding among community stakeholders about the target population and street-related challenges.

KEY AREAS OF RESPONSIBILITIES:

  • Connect with street populations in the outlined communities and areas
  • Build rapport with individuals sleeping rough and gain an understanding of their stories and concerns, and their needs
  • Develop a profile of these people, identifying the major sub-groups and the proportion that they represent
  • Connect with businesses, storeowners, community groups, residents, City of Edmonton, EPS, EMS, hospitals and other service agencies that come into contact with individuals frequenting the streets
  • Liaise and be the contact person in crisis situations between people who are homeless and others in the community
  • Appropriately help each person experiencing homelessness along the scale of health and integration, based on life situations, desire and opportunities
  • Connect with and be a liaison for the various helping agencies such as food, shelter, housing, employment, mental health, legal aid, police services, and transportation, etc.
  • Identify service gaps in meeting the needs of people on the streets
  • Discuss how to have a healthy level of coexistence, tolerance and respect among everyone
  • Facilitate the development of standards of behavior expected in the areas (ex. pan handling guidelines)

Qualifications:

Education: Enrolled in a degree/diploma program in Arts/Science, Education, or Human Services

Skills, Abilities and Attitudes:

  • Ability to solve problems for clients quickly, creatively and ethically
  • Proven ability to work in a respectful and client-centered manner
  • Understands how to use de-escalation techniques
  • Flexible and adaptable to change.
  • Demonstrates commitment and innovation in their work
  • Great attention to detail and excellent organizational skills and ability to multi-task
  • Works with initiative, commitment and enthusiasm; physically fit
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, Power Point)
  • Familiar with entering data into databases, such as the Efforts to Outcomes system
  • Able to plan and make decisions in a timely, organized and appropriate manner

Experience and Knowledge

  • Ability to develop skills in case planning
  • Willingness to network with a range of partners and stakeholders
  • Willingness to work at all levels across teams and/or departments within an organization
  • Some knowledge and understanding of poverty-related issues, trends and services, particularly within, but not limited to the urban Aboriginal population

Requirements:

  • Local travel on behalf of clients and the agency is required; must have a valid class 5 license, reliable vehicle and clean driver’s abstract
  • Criminal record and Child and Youth Information Systems checks are required

This unique position requires team members to walk long distances on rugged terrain, carrying bags with supplies that weigh between 20-25 lbs in all weather conditions.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

Hourly Wage: $15/hour

Closing Date: April 15, 2018

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include Summer Student Street Outreach Worker in the Subject Line of the email.  Please state in your cover letter how you heard about the position.