Employment Opportunities for Social Impact

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Manager, Ubuntu

Boyle Street Community Services

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The Ubuntu Children and Families program was created two years ago to deliver groundbreaking services to vulnerable children, youth, and families in Northeast Edmonton. The C5 partnership, the creators of Ubuntu (composed of Boyle Street Community Services, Bent Arrow, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre), had a vision for a new type of cutting edge service delivery model that could be provided by working together.

The Ubuntu approach leverages a network of partner agencies and Children’s Services to create customized support for children, youth, and families in North East Edmonton. Together we determine the root causes of a family’s issues, and then identify flexible, culturally competent, community-based supports and services to help the family be healthy and stay together. Always we are guided by Ubuntu’s core philosophy: the importance of the voice of persons served in decision making and goal setting.

While Ubuntu is a C5 program, this position is as an employee of Boyle Street Community Services. Boyle Street offers an attractive benefits package including four weeks’ vacation for Managers, and extensive professional development.

This is a newly added position to accommodate Program Growth. It is based out of the C5’s Northeast Community Hub – 14023 Victoria Trail.


Joining a team of four other Managers in the program, the Manager is primarily responsible for the general management of a team of support workers, and ensuring the day-today implementation of the Ubuntu vision of working with children, youth, and families.


  1. Supervising and motivating staff:
  • Ensuring staff’s day to day practice reflects the Ubuntu model, Signs of Safety, and a Trauma Informed Approach
  • Using a strength based approach to ensure that staff complete required evaluation, data collection, and reporting as per accreditation standards
  • Making sure staff wellness is prioritized to better support families
  • Managing and coordinating caseloads, and ensuring 24/7 services. Including closure support. Participation in on-call support would be an expectation
  1. Recruitment, training, and retention
  • Play an active role in interviewing, hiring, training, and ultimately retention of program staff
  1. Cultivating strong collaborative relationships:
  • With the children, youth, and families we serve
  • The North East Child and Family Services Neighborhood Centre staff
  • The C5 Partners
  • Multi-disciplinary partners, including community agencies, foster parents, etc.
  • Indigenous communities, leaders, and the DFNAs
  1. Financial management
  • Approving and processing financial expenditures to ensure that funding is allocated to achieve our intended impacts

Other duties as required.


The ideal candidate will possess the following:

  • A post-secondary degree in Social Work or a related discipline
  • Two or more years of supervision/management experience, preferably in a family support program/service
  • Two or more years of experience working with families with multiple and complex needs
  • Demonstrated and effective leadership skills including performance monitoring and time management processes
  • A strong commitment to upholding the values of Boyle Street Community Services (see a list of the values at: http://boylestreet.org/who-we-are/mission-and-history/)
  • Experience with Signs of Safety would be considered an asset
  • Knowledge of and experience with Indigenous and multicultural communities, particularly how they have been impacted by the child welfare system
  • Valid driver’s license and a reliable vehicle and comfortable with highway driving
  • Current Criminal Record Check, Child Welfare Information System check, and Drivers Abstract

Boyle Street Community Services values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTTQIA communities.

Salary: $52,962 — $62,302/year ($27.16-$31.95/hour)

Closing Date: June 15, 2017

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include Manager, Ubuntu in the Subject Line of the email.