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Drop-In Summer Student

Boyle Street Community Services

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Boyle Street Community Services’ Drop-In is a place to engage with community members, volunteers and staff, as well as to connect to other services.

This position is until the end of the August. The candidate must be a full time Post Secondary student that is returning to school full time in September.

Job Purpose:

The purpose of the Drop-In Summer Student is to provide:

  • Members with a safe, peaceful, welcoming community-gathering place where activities, creativity and positive relationships are fostered.
  • Members with access to information, support and referrals to services within Boyle Street Community Services and external agencies
  • Drop-In community members with access to emergency resources and engage agency staff to enhance stability.


  • Identify and address immediate needs.
  • Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion.
  • Create a welcoming environment that offers food, meaningful programming and cultural activities that facilitate wellbeing and support.
  • Record required data and complete daily activity logs.
  • Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweepings and mopping floors, cleaning/clearing tables, washing dishes etc.
  • Monitor washrooms and hallways.
  • Engage and support volunteers in the daily operations of the Drop-In.
  • De-escalate tense interpersonal and group situations.
  • Participate in shift debriefings and team meetings.



  • Post Secondary education in social services or related field


  • Understands the challenges and stresses facing people who live in poverty.
  • Experience working with Aboriginal peoples and individuals from diverse cultures.
  • Treat people with respect and in a sensitive manner.
  • Knows how to problem-solve with people who face emotional and psychological challenges.
  • Able to handle multiple demands at the same time; exceptionally well organized.
  • Can de-escalate tense inter-personal and group situations.
  • Listens well, has a calm demeanor and knows how to solve practical problems.
  • Comfortable completing shift reports and doing some data entry.
  • Physically fit
  • Possess robust mental health and a commitment to self-care.
  • Criminal and Child and Youth Information system checks must be completed by the successful applicant prior to work commencement

Boyle Street Community Services values diversity and welcomes applications from First Nation, Inuit, Metis, New Canadian, racialized, differently abled and LGBTTQIA communities.

Hourly Wage: $15/hour

Closing Date: May 22, 2017

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include Drop-In Summer Student in the Subject Line on the email.