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Director, Ubuntu Children and Families (Collaborative Service Delivery)

Boyle Street Community Services

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REPORTS TO: Deputy Executive Director/Executive Director

SALARY RANGE: $78 975 – $92 917/year

HOURS: 37.5 hours/week plus evenings and weekends

JOB ID: 19-071BSCS

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.  If your values are aligned with our values and beliefs listed at: https://www.boylestreet.org/mission-history, please consider joining our team.

This position comes with a comprehensive dental, health and drug benefits package, four weeks of annual vacation, management days, sick days, and numerous professional development opportunities.


The Ubuntu Children and Families program delivers groundbreaking services to vulnerable children, youth, and families in Northeast Edmonton. The C5 partnership, the creators of Ubuntu (composed of Boyle Street Community Services, Bent Arrow Traditional Healing Society, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre), had a vision for a cutting edge service delivery model which could be achieved by working together. 

Job Purpose:

The Director of Ubuntu is responsible for the strategic, cultural and operational leadership and day to day management of the Ubuntu program.


  • Build partnerships with the C5, Provincial staff and the wider community (particularly in the NE of Edmonton) and exploring ways to work together in order to benefit those we serve.
  • Deliver services which are informed by the Ubuntu model and stated aims of the C5 partnership.
  • Help create and support an Ubuntu culture that is true to the spirit and vision of the Ubuntu partners.
  • Ensure all the appropriate systems and processes are in place to deliver an effective Collaborative Service Delivery program.
  • Provide regular briefings for the C5 Partnership
  • Provide direct management and monthly supervision and support to direct reports.
  • Build relationships between the teams and departments within the organization and partner agencies.
  • Oversee and/or prepare, write and submit, in a timely manner, all required reports, including those that are funding related.
  • Proactively scout for funding opportunities as well as prepare and support the preparation of funding applications when required.
  • Work with the Director of Finance to set and manage budgets and ensure that the program remains financially viable and that its resources are well stewarded.
  • Act as Deputy/Executive Director when required and other responsibilities as deemed reasonable and appropriate by the Deputy/Executive Director.


Education: Diploma or Degree in Social Work, mental health or health-related field, human services administration or similar; or a different designation.

An integral piece of the Ubuntu Director role will be seeking the ongoing teachings of the First Peoples of our land: Indigenous, First Nation, Inuit and Metis.  The Director of Ubuntu will walk alongside Ubuntu families, community, colleagues and staff in traditional Ceremony.

Skills, Abilities and Attitudes:

  • Knowledgeable about operational planning, evaluation, continuous quality improvement and / or risk management.
  • Demonstrate competency in the development and administration of multifaceted complex budgets
  • Able to work with a high level of autonomy, analyze detailed information, and to balance operations details with planning and evaluation.
  • Able to collaborate with multiple service organizations and financial donors to build strong working partnerships
  • An understanding of poverty, racism and marginalization and of how and why it affects those we serve is essential
  • Intermediate skills in Microsoft Office (Word, Excel, Outlook, Access, Power Point).
  • Able to communicate effectively and have excellent written and oral communication skills.


  • Minimum of 5 years’ experience working in a leadership or progressive leadership role, including staff supervision, program management, project start-up and expansion, and / or managing organizational change, ideally within the nonprofit sector.
  • Knowledge and experience of Indigenous and multicultural communities – and particularly how they have been affected by the child welfare system -is essential.
  • Successful experience working with contract funders, levels of government, and partnerships across sectors
  • Experience in policy development and maintenance of children, youth and family services intervention and social services trend analysis
  • Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)

Closing Date: Until Suitable Candidate is Found

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2s+ communities.

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include 19-070BSCS, Director, Ubuntu in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.