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C5 Community Wellness Navigator

Boyle Street Community Services

This is a Full-time position in Edmonton posted March 19, 2019.

REPORTS TO: Ubuntu Supervisor
SALARY: $46 995 – $55 282/year
HOURS: 37.5 hours/week including evenings and weekends
JOB ID: 19-012BSCS


Connecting children and families through shared humanity

The Ubuntu CSD (Collaborative Service Delivery) Program, is an innovative approach to child and family support which leverages a network of partner agencies and Children’s Services to create customized support for children, youth and families in North East Edmonton.

Ubuntu offers a continuum of culturally aligned, community-based, family and child centered services. Collectively, with Boyle Street as the lead agency, Ubuntu is one point of access to a streamlined set of services responding to the needs of our families, children, and youth. Entitled the C5 (Collaborative Five) Boyle Street Community Services, Bent Arrow Traditional Healing Society, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre for Teen Parents run the North East Community Hub, focused on integrated service delivery and fostering community connections.

This position is based out of the C5’s North East Hub – 14023 Victoria Trail.

Boyle Street Community Services offers an attractive benefits package after successful completion of probationary period. 

Job Purpose:

The C5 is recruiting a Community Wellness Navigator for its Navigating for Family Wellbeing Initiative.  As families prepare to exit Ubuntu, they still experience on-going needs: Ubuntu is just the first stage on a journey towards family wellbeing.

The Navigating for Family Wellbeing Initiative is composed of Community Wellness Navigators specializing in substance use, mental health, network building and family violence. Community Wellness Navigators connect families with supports at the hub, in community and the formal health system as they leave Ubuntu. Each family’s journey will be tailored to their specific needs within the full social determinants of health that contribute to family wellbeing (housing, employment, income support, formal physical and mental health, parenting etc.), with particular attention to mental health, substance use and healthy family relationships.

Community Wellness Navigators will:

  • Build relationships with families during the final stages of their Ubuntu involvement
  • Work with families to identify their ongoing needs; develop a plan for addressing those needs with formal and natural supports
  • Develop relationships with service providers within the North East Community Hub and with community partners
  • Foster a community of practice around mental health and substance use.


  • Establish strong, meaningful relationships with family members and their supports.
  • Utilize the “One Plan” (service plan) as a foundation for working collaboratively with family members, support networks, and the service team.
  • Advocate on behalf of families and build capacity for self-advocacy.
  • Relationally connect families with the services/programs they need within the North East Hub, C5 agencies and community.
  • Develop and facilitate workshops for families based on emerging needs.
  • Work to develop a strong network of peer relationships within the North East Hub.
  • Support the development and facilitation of seminars for the North East Hub staff to further their professional development in mental health and substance use issues.
  • Contribute to a positive team environment by demonstrating the values of accountability, reliability, respect, and creativity.
  • Build and maintain positive relationships with the broader C5, Children’s Services and community partners.
  • Participate in a C5 community of practice of agency mental health and substance use professionals.
  • Maintain accurate records, files, and documentation to track initiative outcomes.



  • Education: a degree or diploma is desirable, but candidates with extensive relevant experience will also be considered.

Skills, Abilities and Attitudes:

  • Knowledge of services and systems related to mental health and substance use, domestic violence, and the social determinants of health.
  • Up to date knowledge of mental health and substance use treatment options.
  • Experience working with adults, children and youth with complex mental health needs.
  • Exceptional relationship building skills with both families and service providers.
  • Experience with a strengths-based and trauma-informed approach in motivating families.
  • Knowledgeable in Indigenous culture and traditions. Openness to cultural inclusion and accommodation. 
  • Willingness to participate in various cultural ceremonies and traditions.
  • Commitment to relentless advocacy and to working around system barriers.


  • Three or more years of experience navigating the mental health, substance use and human service fields is required.
  • Understanding of the Child Youth and Family Enhancement Act and guiding legislation and the Mental Health Act.
  • Knowledge of and experience with Indigenous and multicultural communities.
  • Knowledge of Early Childhood Development, Toxic Stress, and the Social Determinants of Health
  • An understanding of poverty, racism, intergenerational trauma, marginalization and how these factors impact those we serve.
  • Valid Alberta driver’s license (non-GDL) and reliable vehicle are required.
  • Criminal Record Check, Child Welfare Information System check, and Drivers Abstract completed within 6 months is required by start date (Note: Processing times may take several weeks to complete these checks).

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

Closing Date:   Until suitable candidate is found.

How to Apply

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include 19-012BSCS, C5 Community Wellness Navigator in the Subject Line of the email. Please state in your cover letter how you heard about the position.